Legal

Subprocessors

Last updated: October 6, 2026

FleetHarbor is operated by Emergent AI Agency LLC. To run it, we use the service providers below. Each one receives only the data its job needs. The AI providers process documents and recordings under zero-data-retention terms, so they do not keep them or train on them. See our Privacy Policy for how we handle your information.

We update this page before we add or replace a provider. Questions go to [email protected].

FleetHarbor subprocessors
ServicePurpose
HostingerHosting: the servers that run FleetHarbor, its database and file storage, in the United States.Receives: All data stored in FleetHarbor: accounts, organization and fleet records, uploaded files and logs.
ResendEmail delivery.Receives: Recipient email addresses and the content of the emails we send, such as sign-in links, invitations and maintenance reminders.
StripePayments and subscription billing.Receives: Organization name, billing contact and subscription details. Card details are entered directly with Stripe.
xAISpeech transcription, vehicle illustrations and AI text features.Receives: Voice recordings; vehicle specifications (year, make, model, trim, body style, color), never VINs, plates or names; text sent to AI features.
OpenRouterAI document reading, maintenance research and the in-app assistant. Routes each request only to providers bound by zero-data-retention terms.Receives: Uploaded photos and PDFs and the text read from them; questions asked in the app; vehicle specifications for research.
Fireworks AIAI text features, used only as a fallback.Receives: Text sent to AI features, only when a request falls back to this provider.
eBayPart price lookups.Receives: Part search terms only.
NHTSAVIN decoding and safety recall lookups. A United States government service.Receives: VINs, and the make, model and year they decode to.